Your consult
You’re booked. Here’s what happens next.
Congratulations on the baby, and thanks for booking with the Ontario Breastfeeding Clinic. There isn’t much to do before we meet, and none of it is hard.
Before we meet
Four things, and none of them take long.
- The address is in your Thanks for Booking email. It also has parking, or your link details for a virtual visit, or what we need to plan a home visit.
- Bring a support person if you’d like one there.
- Have any feeding tools or supplies you use, or have questions about, within reach.
- It helps if your baby is ready to eat when we start. If they need a feeding just before a consult, try to offer them a little snack.
If that email isn’t in your inbox, check Promotions and Junk.
If we’re not meeting in the office
A little setup, only where it helps.
A virtual visit
All of it is about us seeing position and latch.
- Fill in your intake form as soon as you can. It’s how we prepare for your consult
- A laptop, a phone stand, or a helper holding the camera makes your position and latch much easier for us to see.
- On appointment day we email you a link before the appointment. If it isn’t in your inbox, check Promotions and Junk.
- Have your device charged or plugged in, and take it off battery saver.
A home visit
We’re coming to you, so we need two things.
- Fill in your intake form as soon as you can. It’s how we get your address and plan your consultant’s day.
- Keep your ringer on. She may need to call, and it will come from a blocked or private number.
- Consult time may change based on your location, and your IBCLC’s location that day. We will be in touch if we need to adjust the time. Please allow a bit of additional time for unexpected traffic/weather delays.
The Consult itself
What we’ll actually do.
Your first consult with baby
We start with your health history and your baby’s, then work out what to do next. Depending on your goals for the consult that means more comfortable positions, help with latch or milk supply, how to get more sleep while still feeding at night, or other support.
A follow-up
We review your health history to see if anything has changed, learn what’s new, what’s working, and what’s not. Tell us your goal for the visit and we plan the next bit together. Feeding in a carrier, breastsleeping, dream feeding and nighttime parenting, starting solids, going back to work, nursing while pregnant, tandem nursing, multiples, weaning. New pain, latch trouble, supply worries, teething, spitting up, a fussy baby: any of it is reason enough.
A baby is never too old for a follow-up. Toddler and big kid visits are welcome too.
Frenotomy care
Prep before a tongue tie release and aftercare once it is done. Your IBCLC works through what we check, what we try first, what to expect, and what is normal afterwards. If your baby was released somewhere else, we still look after the rest of it.
A prenatal consult or class
A good start with breastfeeding, chestfeeding, pumping and bottles. How do I prepare? How will I know if my baby is getting enough? How often should they feed? How do I express milk? You’ll get the answers, and lose a few myths on the way.
Only if you want the subsidized rate
You don’t need a referral to be seen.
We won’t make your baby wait for a fax. Once requested, if your referral doesn’t arrive in time you are welcome to keep your consult with the IBCLC at the same rate as the OHIP copay while we wait for the paperwork.
New health card? Tell us as soon as you can, so we bill OHIP and not you. Email the two letters at the end of the number, or send a photo of the card.
A valid referral is not required for IBCLC support, but is a requirement for MD support and access to OHIP subsidized rates. We can help you get one.
Something changed
Tell us as early as you can.
Are things going sideways? Contact us, we want to help : )
Please Play Nice : ) Cancellation policy
Your appointment time is held just for you. When a visit is missed at the last minute, that time can’t go to another family who needed it, so here’s all we ask.
If you need to cancel or move your appointment, please give us 2 full business days.
- Cancelling with less than 2 business days notice: the full visit fee.
- Rescheduling with less than 2 full business days notice to a later day: a $20 + HST fee.
- Rescheduling to a sooner day: $0.
A valid referral is not required for IBCLC support, but is a requirement for MD support and access to OHIP subsidized rates. If the referral hasn’t arrived before your booked consult, we won’t make your baby wait for a fax. You keep your consult with the IBCLC at the same rate as the OHIP copay. Thank you for letting admin know you’d like the physician to join when booking.
If it’s a question rather than a change, the FAQ is usually the fastest answer.
We’re looking forward to meeting you and your baby.
Warmly, the Ontario Breastfeeding Clinic team. If you still need to book something, it’s all here.
